WOW Air ceases operations, cancels all flights, thousands stranded

Iceland’s low-cost carrier WOW Air has ceased operations.

The announcement came in a travel alert posted to their website Thursday, which says all flights have been canceled.

Furthermore, it advises passengers to “check available flights with other airlines” if they have not yet reached their destination.

This sudden cease-all has left thousands of passengers stranded, according to BBC and NBC News. 

The airline doesn’t promise displaced passengers would be guaranteed compensation, either. Instead, the travel alert says some passengers “may” be entitled to compensation from the airline. The airline advises contacting your credit card company and/or travel agent first to see if a refund will be issued.

The fall of WOW follows months of economic struggles. In January, the airline announced it would cut its number of U.S. destinations to just four as it attempted to return to stable financial footing.

WOW launched in 2012 and expanded to the USA in 2015. It grew rapidly here, making headlines with sales that regularly dropped fares to Europe to less than $100 one-way.

In 2018, however, WOW ran into financial turbulence that raised questions about its survival. A cash crunch created pressure for the airline and it lost a potential lifeline when a planned acquisition by rival Icelandair fell through.

USA TODAY has reached out to the airline for comment.

Contributing: Ben Mutzabaugh

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